Amazon Charges Seller Retroactively for Shipping Discrepancies

by: WalmartClassAction

The Amazon catalog is an effing disaster when it comes to weights and dims. The fact that these clowns at Amazon decided that rather than fixing the problem, we'll just overcharge our "partners" shows how disgusting of a company they really are. We make good money on Amazon, but the way these criminals (Amazon and their employees) treat us is deplorable.  

by: shut1968

Agreed, and to top it al off if it's an ASIN not created by you there is next to NOTHING you can do to get it corrected, your just stuck with whatever it is unless you want to spend hours if not days or weeks going back and forth with their catalog/retail team to try and get the problem fixed.. yet they want to throw policy violations at you left and right for something THEY screwed up or the original creator of the ASIN had wrong and you can't just create another ASIN if the UPC or ISBN is already in their database.. it's a NIGHTMARE to deal with these crooks ten fold!!

by: lessthanthreerecords

I'm really surprised that so many people continue printing shipping labels online with so many similar problems.  Save a small percentage if you give the shipping company permission to bill you extra with absolutely no limit does not sound like a savings to me!

by: GetAGrip

Does the seller expect Amazon to pay those fees. To funny. HA HA HA HA HAHA

by: candsgadgets

The main issue with these shipping adjustment charges is that many times they are not accurate and Amazon provides no way to dispute these charges. When purchasing postage, I make sure to enter the actual dimensions and weight and many times the "corrected" dimensions are not even close. For this last round of adjustments from Amazon, the only included the order number, tracking id, Invoiced amount, Seller paid amount & Additional charge. No explanation of what caused the surcharge. I was charged $63.65 for 5 packages some as far back as September.

by: I_Fix_Dolls

Amazon is not the only one that does this, I read in the Etsy forums a while ago that Etsy was also charging sellers extra for packages that did not meet specifications of shipping. Some sellers with records of what they sent, said that what they sent was different from what what they were charged as "under reported" by USPS and they were unfairly charged.

by: Moonbeam

I once had an Amazon return of a small book I sent by media mail returned by Priority Mail from across the country, and about $9.00 was deducted from my account.